Strength in Support. Clear Answers.
At Lifted-Nutrition & Fitness, we believe your fitness journey should be powerful, focused, and stress-free. Below you’ll find answers to common questions about orders, shipping, and support.
If you ever need help, our team is always ready to assist.
GENERAL FAQs
How do I place an order?
Browse our collections, choose your gear, supplements, or apparel, and add them to your cart. When you're ready, click Checkout and follow the steps to complete your order.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment methods available at checkout.
Is my personal information secure?
Yes. We use advanced SSL encryption to keep your personal and payment information safe and protected.
Do you offer any discounts?
Yes, Join the
Lifted-Nutrition & Fitness community and get 10% off your first order. Your exclusive code will be sent straight to your inbox.
Do you ship internationally?
Currently, we ship within the United States. Updates on international shipping will be announced soon
What if I receive the wrong or damaged item?
If your order arrives damaged or incorrect, contact us within 48 hours with your order number and photos. We’ll make it right as quickly as possible.
Can I update my shipping address after placing an order?
If your order hasn’t been processed yet, we may be able to update your address. Contact us immediately for assistance.
Which browsers work best for your site?
For the best experience, use the latest version of Chrome, Safari, Firefox, or Edge.
SHIPPING & CHECKOUT FAQs
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details. Please allow 24–72 hours for updates to appear.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $100. For orders under $100, there is a flat shipping rate of $10.
What are your shipping times?
For orders within the United States, shipping typically takes 3 to 5 business days. For international orders, shipping usually takes 7 to 10 business days.
How do I complete checkout?
Add items to your cart → Click Checkout → Enter shipping details → Select payment method → Confirm your order.
Simple and secure.
Can I cancel my order after placing it?
Orders process quickly, so cancellations aren’t guaranteed. Contact us as soon as possible if you need changes.
Why isn’t my tracking updating?
Tracking updates may take 24–72 hours to reflect. Delays in tracking visibility can happen during transit.
Do you offer express shipping?
Currently, we offer standard shipping only to ensure safe and reliable delivery.
SUPPORT & POLICIES FAQs
What is your return policy?
We want you to be fully satisfied with your purchase. Eligible items can be returned within 30 days of delivery, provided they are unused and in original packaging.
What is your return window?
Returns are accepted within 30 days from the delivery date.
What if my package is lost or delayed?
If your package is delayed beyond the expected timeframe, contact us and we’ll work with the carrier to resolve the issue.
Can I change my items after placing an order?
If your order hasn’t entered processing, we may be able to modify it. Reach out quickly for support.
What is your contact information?
We’re here to support your journey.
For any questions about orders, shipping, or returns, contact us at:
Our team responds within 24–48 business hours.